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24/7
Medical Monitoring Services
LifeGuardian Medical's emergency
medical monitoring center is the cornerstone of our success.
One of the first two-way voice medical monitoring centers in
the United States, our medical
monitoring center has
successfully handled hundreds of thousands
of subscribers with over 3 million emergency medical alert
calls during the past quarter century.
In a medical alarm center where experience and trained professionals
are critical to immediate and correct handling of incoming
calls, for the best protection, chose the medical company
specializing in medical monitoring for over 25 years. |
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Routine
Personal Assistance and Emergency Medical Monitoring |
At the heart of LifeGuardian Medical's medical monitoring program is
our comprehensive Subscriber Information Database. When you become a
LifeGuardian subscriber you will be asked to complete our
Subscriber Information Form. This provides us with all of the
personal, contact and medical information we need to effective
set-up and management your account. All information you provide is
completely private (only released to emergency medical professionals
if dispatched) and is completely voluntary. You are encouraged to
update your information at any time (in writing) and without any
additional cost whatsoever.
When an emergency call comes into our center from a subscriber, all
of the information you have on file is immediately displayed for the
dispatcher handling your call. This includes physical address,
property access instructions, medical conditions, allergies to
medication, preferred hospital, a contact list of friends, family or
neighbors, etc.
In the event of a non-emergency call, we will gladly call anyone on
the call list for the subscriber. In the event of a
medical emergency, we can dispatch your local paramedics and
provide them with all the critical medical information you have on
file if requested. Once emergency services are dispatched, you LifeGuardian
dispatcher will go down the call list to attempt to notify someone
that the system was activated and help has been dispatched. You may
also receive immediate notification by text or email message if you
choose our new LifeGuardian
Pro™ Medical Alarm System.
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Professional Emergency Dispatcher
Training |
LifeGuardian Medical's emergency medical
monitoring center is staffed 24 yours a day - every day - with
highly trained professional emergency dispatchers. Just like 911
operators, they are trained to respond to a wide variety of calls.
From routine personal assistance calls to critical medical
emergencies, their training and technology allows them to quickly
and easily provide the assistance required by each caller.
New operators are sent through a rigorous training program including
personal and classroom training, working with trained dispatchers,
eventually accepting calls under supervision, then - when they are
fully prepared - they graduate to handle emergency calls. Always
under supervision and continued training, or team of emergency
medical dispatch professionals are some of the best anywhere.
From the first time you test your new LifeGuardian Medical Alarm
System to the time you no longer need it, you'll experience our
professionalism each and every time.
Click here to read actual customer testimonials.
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On-Staff Medical Alarm Technicians |
Unlike
other alarm or security companies, our in-house professional medical
alarm technicians carefully inspect & program your medical alarm
equipment before it ships out to you. Each of our top quality
medical alarms system is first assembled, inspected and rigorously
tested at our manufacturing facility using advanced Electronic
Stress Screening Methods.
Next, when it arrives at the LifeGuardian Medical Center, our
dedicated medical alarm technicians individually test each system
component including call buttons, 2 way voice and batteries. Lastly,
our medical alarm technicians set-up and program your system after receipt of your order. This insures each
LifeGuardian medical alarm system is correctly configured based upon
your own personalized order.
We also offer unlimited technical support should you experience
problems with your LifeGuardian medical alarm system and every
subscriber is covered by our Lifetime Equipment Warranty for as long
as you subscribe with the LifeGuardian medical monitoring center. |
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UL Listed and Approved Medical Monitoring Equipment Technology |
Like any high-tech business, the technology
employed will drive your level of customer service. The LifeGuardian
Medical Monitoring Center is continuously updating and upgrading
it's call center technology. This insures all calls are routed to
accommodate each and every caller as fast as possible.
As
evidence of our commitment to the highest standards, LifeGuardian
Medical's Emergency Medical Monitoring Center is a UL (United
Laboratories) inspected, listed and approved central station. This
means the center must pass an extensive list if requirements
including building security, UL listed telecommunications and
computer equipment, back-up power systems, software standards, etc.
Our UL Listing certification and credential rating must be renewed annually by an on-site
inspection. |
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